Shipping policy

SHIPPING POLICY

Last Updated: June 2026

Overview

At VeyCam, we are committed to delivering your order as quickly and efficiently as possible.

This Shipping Policy outlines our processing times, estimated delivery times, shipping responsibilities, and important information regarding international orders.

By placing an order with VeyCam, you agree to the terms outlined below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified.

Processing time includes:

  • Order verification

  • Quality control checks

  • Packaging

  • Shipment preparation

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be extended.

Estimated Delivery Times

After your order has been processed and shipped, estimated delivery times are generally:

Worldwide Shipping

Estimated Delivery Time: 5–10 business days

Please note that delivery estimates are not guaranteed and may vary depending on:

  • Destination country

  • Customs clearance procedures

  • Carrier operations

  • Weather conditions

  • Local transportation networks

  • Peak seasons and holidays

Actual delivery times may occasionally exceed the estimated timeframe.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take several days to appear after the package has been shipped.

International Shipping

VeyCam ships to customers worldwide whenever shipping services are available.

International shipments may be subject to:

  • Customs inspections

  • Import duties

  • Taxes

  • Government fees

These charges are determined by local authorities and are the responsibility of the customer unless otherwise stated at checkout.

VeyCam has no control over these charges and cannot predict their amount.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

VeyCam is not responsible for delays, failed deliveries, or additional shipping costs resulting from:

  • Incorrect addresses

  • Incomplete addresses

  • Incorrect postal codes

  • Refused deliveries

If an order is returned due to an address error provided by the customer, additional shipping fees may apply before the order can be reshipped.

Lost, Delayed, or Stolen Packages

Once a package has been handed over to the shipping carrier, delivery times are controlled by the carrier.

If your package appears delayed, we recommend checking the tracking information first.

If you believe your package has been lost, please contact us and we will work with the carrier to investigate the issue.

VeyCam is not responsible for packages reported as delivered by the carrier but subsequently lost, stolen, or misplaced after delivery.

Customs Delays

International orders may occasionally experience customs-related delays.

Customs processing times vary by country and are outside of VeyCam's control.

Delivery guarantees do not apply to delays caused by customs authorities.

Multiple Shipments

In certain cases, items may be shipped separately depending on inventory availability, warehouse locations, or shipping optimization.

Customers will not incur additional shipping charges for split shipments.

Force Majeure

VeyCam shall not be liable for delays or delivery failures caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Severe weather

  • Government actions

  • Labor disputes

  • Transportation disruptions

  • Customs delays

  • Public health emergencies

Contact Information

If you have any questions regarding your shipment, please contact us:

Email: veycam.info@gmail.com

We will be happy to assist you.